Read time 1 min.

I signed up as a Creator by mistake, but I’d actually use Mosaicoon to buy videos: how can I change my account type?

You can request to change your profile type trough our contact form.


Select the topic “Account & profile”, skip the suggested FAQs and click on the button “No, I need to contact you”. Then use the form to forward your request.

Remember to fill out the fields using the name and e-mail address you used to create your account when signing up. This will speed up the process.


A member of our team will get in touch to finalize the operation.